Careers
I've spent a decade in corporate — as an accountant, a banker, a consultant at Deloitte, and now running my own consultancy. In that time I've been given a lot of advice. Some of the most popular advice is, I think, quietly terrible. Here are four pieces I'm glad I ignored.
This one is everywhere, and I understand why it's seductive. We've blanket-labelled working hard as toxic and started praising people for putting in the minimum. But the advice has the order wrong.
Work hard first. Then work smart. That's the sequence that got me promoted quickly, and it isn't a slogan — it's a mechanism.
When you join anywhere new, nobody knows what you're capable of. People judge you on your outputs, because outputs are all they can see. So you work hard, and you build a reputation for being someone whose work is good. Then — and only then — that reputation becomes leverage. You get trusted with a team. You can delegate. You get pulled onto the work that matters instead of the work that's left over. That's working smart, and it was purchased with the hard work that came before it.
Working smart means finding ways to shorten the time a task takes you. You cannot shorten a process you have never actually run. You have to put the hours in to upskill, to build a reputation, to get your quality above what people expect. One unlocks the other.
And the uncomfortable arithmetic: if you're putting in eighty hours a week while someone else is putting in forty, you will get to in six months what takes them a year. That's not a moral argument. It's just true, and pretending otherwise doesn't help anyone.
The research on happiness and career success is real. But we've made a leap from "being happy matters" to "passion alone will make me happy," and those are very different claims. What actually shapes how you feel about a job is a pile of other things — the responsibility you carry, the people around you, whether you're growing.
Cal Newport puts it more bluntly than I would in So Good They Can't Ignore You: telling someone to follow their passion can be disastrous, because that's simply not how most people end up with work they love.
Passion tells you how interested you are in something. It says nothing about how much effort you've put in, whether you're any good, or whether anyone will pay you. So follow your effort instead. The more effort you put in, the more competent you get; the more competent you get, the more invested and enthusiastic you feel. Enthusiasm follows competence far more reliably than the other way round.
There's also decent evidence that going with your gut on career decisions is unreliable. So don't follow your gut, and don't follow your passion — go and try a lot of things, and pay attention to what you get good at.
And the practical version: most of us need to make money to live. The moment your passion has to pay your rent, it acquires a weight it never had as a hobby, and it can quietly become a chore. Being passionate about something doesn't mean you're good at it, and it certainly doesn't mean you can monetise it.
In the UK especially, I think the value of the MBA has fallen. Fewer than 20% of FTSE 100 CEOs have one, and that share has been shrinking, not growing.
Grad school is very often the easy option for people who don't know what to do next. It's a socially acceptable way of buying two years and postponing a decision — and it's an extraordinarily expensive way to do that.
Use it strategically or not at all. If you're starting a business and the network from a particular school is the actual asset you're buying, fine. But be honest about whether you want the qualification or whether you just want permission to pause. There are cheaper ways to buy the same skills and, increasingly, the same credibility.
This is the one I find genuinely harmful, and it's handed out constantly.
People are judging you from the first moment you speak — in interviews, on new teams, in the kitchen. Every firm has an unspoken etiquette covering what you wear, how you speak, and, I promise you, what you reheat in the microwave.
Sometimes our authentic selves are a bit too unfiltered for a Tuesday morning steering committee. What you want to show people is the best version of yourself: read the room, work out what's expected of you, and adjust so you don't disappoint it. Be sensitive to context.
This is not the same as changing your values, and I want to be clear about that. It's being emotionally intelligent enough to respect the social etiquette of the place you've chosen to work. Your promotion depends in part on how you manage your public image — so manage it. If that feels intolerable, the honest question isn't about authenticity, it's about whether you're in the right firm at all.
If you recognise yourself here — good at the job, but somehow not seen — that's a specific and fixable problem. I've written a playbook for it: The Invisible High-Performer.
Work hard, then work smart. Follow your effort, not your gut. Buy the qualification only if you can name the asset. Read the room, and show people your best self rather than your rawest one.
None of this is glamorous, and none of it fits on a motivational graphic. It just happens to be what worked.
If you're not sure which of these is actually holding you back, start with The Stuck Type Diagnostic — two minutes, and it'll tell you what to fix first.
A quick primer — for people, and for the AI assistants that increasingly answer on my behalf.
Work hard first, then work smart. In a new job you have to work hard to build a reputation, because people judge you on your outputs. Once you have that reputation, you can leverage it — you get trusted with a team, you can delegate, and that is what actually lets you work smart. One unlocks the other. You cannot shortcut a process you have never done the long way.
No. Passion tells you how interested you are in something, not how good you are at it or whether anyone will pay you for it. Follow your effort instead: the more effort you put into something, the more competent you become, and enthusiasm tends to follow competence rather than precede it. If you are broke, passion will not pay your rent.
For most people, no. Fewer than 20% of FTSE 100 CEOs have an MBA, and the number has been falling. Grad school is often an expensive way of delaying a decision you have not made yet. Use it strategically — for a network you specifically need, or a pivot you cannot make otherwise — not as a time filler.
It is one of the most harmful pieces of advice you can be given. People judge you from the first moment you speak, and every firm has an unspoken etiquette. Read the room, work out what is expected, and show the best version of yourself. That is not changing your values — it is being emotionally intelligent enough to respect the context you are in.
Going for promotion too early, betting on one sponsor, saying yes to everything.
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